Identified - We have identified the source of the issue. There was a scheduled upgrade to sso.redhat.com over the last weekend (https://status.redhat.com/incidents/r7ppvxh01jzv). This upgrade caused a regression in the way that authentication claims are being passed to the OpenShift clusters (https://issues.redhat.com/browse/KEYCLOAK-15611). We are working with the sso.redhat.com team to provide a fix. There is currently no ETA for when this fix will be live.
Sep 23, 10:20 GMT-03:00
Investigating - We are currently investigating reports that users are unable to log in to the Web Console/API of their Starter clusters. This appears to be impacting all users, however existing workloads are not impacted.

We will continue to investigate.
Sep 21, 18:22 GMT-03:00
starter-us-east-2 Partial Outage
90 days ago
99.78 % uptime
Today
Master API Service Operational
90 days ago
100.0 % uptime
Today
Application Creation Service Partial Outage
90 days ago
99.14 % uptime
Today
Docker Registry Service Operational
90 days ago
100.0 % uptime
Today
etcd Service Operational
90 days ago
100.0 % uptime
Today
starter-us-east-2a Partial Outage
90 days ago
99.78 % uptime
Today
Master API Service Operational
90 days ago
100.0 % uptime
Today
Application Creation Service Partial Outage
90 days ago
99.14 % uptime
Today
etcd Service Operational
90 days ago
100.0 % uptime
Today
Docker Registry Service Operational
90 days ago
100.0 % uptime
Today
starter-us-east-1a Partial Outage
90 days ago
99.78 % uptime
Today
Master API Service Operational
90 days ago
100.0 % uptime
Today
Application Creation Service Partial Outage
90 days ago
99.14 % uptime
Today
Docker Registry Service Operational
90 days ago
100.0 % uptime
Today
etcd Service Operational
90 days ago
100.0 % uptime
Today
starter-us-east-1b Partial Outage
90 days ago
99.78 % uptime
Today
Master API Service Operational
90 days ago
100.0 % uptime
Today
Application Creation Service Partial Outage
90 days ago
99.14 % uptime
Today
Docker Registry Service Operational
90 days ago
100.0 % uptime
Today
etcd Service Operational
90 days ago
100.0 % uptime
Today
fuse-ignite Operational
90 days ago
100.0 % uptime
Today
Master API Service Operational
90 days ago
100.0 % uptime
Today
Application Creation Service Operational
90 days ago
100.0 % uptime
Today
Docker Registry Service Operational
90 days ago
100.0 % uptime
Today
etcd Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 24, 2020

No incidents reported today.

Sep 23, 2020

Unresolved incident: Unable to log in to cluster.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.